terms and conditions

By visiting our shop, purchasing our products, or using our website, you agree to the following terms:

general

All products are made fresh and availability may vary. We reserve the right to limit quantities, modify menu offerings, or discontinue items at any time without notice. Prices are subject to change without notice.

food and consumption

Our products are intended for immediate consumption. Proper handling after purchase is the responsibility of the customer. We are not responsible for product quality once items leave our premises.

allergen information

Please refer to our separate Allergen Guide for detailed ingredient and allergen information. Customers with food allergies or dietary concerns should review the guide and notify staff before ordering.

refunds and exchanges

Due to the perishable nature of our products, all sales are final. If there is an issue with your order, please notify staff immediately and we will work to resolve it.

events an promotions

Promotions, giveaways, or special events may have additional terms which will be communicated separately. We reserve the right to modify or cancel promotions at any time.

conduct

We strive to maintain a welcoming environment for all guests. We reserve the right to refuse service to anyone engaging in disruptive, unsafe, or inappropriate behavior.

liability

By purchasing and consuming our products, customers assume responsibility for their consumption. cone•cept shall not be liable for any indirect or incidental damages arising from the use of our products or services.

children

Children must be supervised by a responsible adult at all times.

photography and social media

We may photograph the shop environment for marketing purposes. If you prefer not to appear in photos, please notify staff.

last updated
03.27.2026